On February 25, the author learned from the 2012 Quality Work Meeting of Dongfeng Motor Co., Ltd. that the company took six important quality control measures this year and strongly supported the decisive victory of the “New 315 Planâ€. The six measures include the establishment of a company's unified quality management model, improvement of the level of quality assurance for design and development, improvement of suppliers' quality management and control, tempering of market improvement capabilities, tempering of supplier engineering guarantee capabilities, and tempering of market service guarantee capabilities.
According to the quality work report, in 2011, Dongfeng Motor's share quality management system worked effectively, and at the same time, remarkable results were achieved in terms of new product quality control, quantity product quality control, product quality control, and market quality control. VES (CS-VES medium and heavy commercial vehicles Customer evaluation criteria, LDT-VES refers to the evaluation criteria for light commercial vehicles below 3.5 tons, product, PPM (incorporated defective product rate), PPI (change in the rate of sale) indicators, vehicle compensation rate of four comprehensive KPI indicators Achieved, compared with the VES evaluation scores are better than competing products.
In response to the decisive battle of the “New 315 Plan†of Dongfeng Motor in 2012, the company proposed to establish a first-class quality and competitive advantage to ensure a decisive battle, from product design and development, parts supply, product manufacturing process control, market improvement, and service The assurance and other processes propose six quality control measures.
"All the company's employees must resolutely establish the concept of quality first and create a first-class quality competitive advantage." Lu Feng, general manager of Dongfeng shares stressed at the meeting, "The new 315 plan" the decisive success or failure lies in the level of product quality. “All employees should take the opportunity of the meeting to change their old ideas.†Lu Feng said that in the next decade, we must firmly establish the “quality first†concept and win more markets with superior quality competitiveness. Resolutely abandon the "almost", "really good" ideas, and strive to be higher than the quality of a competing product. At the same time, we must take advantage of the listing of A08 and W03 to better control the company's quality of new products and processes.
Lu Feng pointed out that it is necessary to put service customers in a more important position and give priority to solving the most urgent problems for customers. Standing on the customer's point of view, check the product quality. At the same time, it is necessary to optimize internal work processes and strive to shorten the service time. He hoped that all business units should strengthen training, learning and communication, build a more advanced and higher-level quality system, build a higher level of quality standards, and bring new qualitative changes to the company's development.
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