This year's CCTV "3·15" party exposed the problem of "small illness overhaul" in two 4S shops in Hangzhou. After the program was broadcast, the law enforcement officers of the Hangzhou Municipal Market Supervision Bureau rushed to the two stores to investigate the relevant situation. Yesterday, the reporter learned from the Hangzhou Municipal Market Supervision Bureau that the case investigation had already had the final result. Gongshu and Xihu Market Supervision Bureau imposed a fine of 150,000 yuan on the two 4S stores of Dongfeng South and Yuantong Gangchang.
On the eve of March 15th this year, CCTV investigators sent a new scorpion sedan with normal vehicle condition to a small glitch of engine fault light by loosening the ignition coil plug, and opened it to two 4S shops for maintenance.
As a result, the Dongfeng South 4S shop concluded that the sixth cylinder spark plug and the ignition coil were faulty, and the service life of the other five spark plugs and ignition coils was also fast, which gave "replacement of six spark plugs and six The recommendation of the ignition coil gives a quotation of 3,000 yuan for maintenance.
Yuantong Gangchang 4S shop has proposed to clean the throttle valve and fuel injector carbon deposit project on the grounds that the vehicle has already traveled more than 40,000 kilometers, and the vehicle is in a fault state. Driving over a few tens of kilometers may cause the gearbox oil to deteriorate. Additional recommended replacements require more than 1,000 metric ignition coils and transmission oil.
After the exposure of the two small 4S shops “small illnesses and overhaulsâ€, the Hangzhou Municipal Market Supervision Bureau conducted a detailed forensic investigation on the behavior of the two 4S stores, arguing that the two 4S stores had the same glitch with the same fault conditions. In the case of a vehicle diagnosis for a clear diagnosis, a high-precision maintenance proposal is made by misleading explanations, misleading consumers to unnecessary replacement of normal spare parts, which constitutes the 11th of the Anti-Unfair Competition Regulations. Article “The operator shall not make false or misleading propaganda on the business reputation or the quality of the product, the composition of the product, the production method, the performance, the use, the producer, the place of origin, the expiration date, the operation status, and the after-sales service.â€
According to this, Gongshu and Xihu Market Supervision Bureau issued a fine of 150,000 yuan for the administrative punishment of the two 4S stores, and ordered them to immediately correct the illegal acts.
The reporter was informed that the Hangzhou Municipal Market Supervision Bureau will also carry out a three-month “Hangjian No. 2†special law enforcement rectification operation within the scope of Hangzhou. The plan is divided into three phases, mainly for automobile sales, car maintenance and maintenance processes. The illegal activities in the contract, the content of the contract violated the law, the focus of rectification of gasoline and diesel and electric bicycle quality inspection.
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