A few days ago, FAW-Volkswagen Automotive Co., Ltd. filed a recall plan with the AQSIQ, and will recall some of the imports from March 10, 2012 to July 21, 2015, starting from November 30, 2017. The Audi Q5 Hybrid series. According to the company's statistics, there are a total of 1,512 vehicles in mainland China.
Due to the supplier's reasons, some of the vehicles in this recall range may wear and corrode the contact surface during long-term use of the air-conditioning auxiliary heater unit plug, resulting in air conditioning failure. In some cases, the auxiliary heater unit plug may be ablated, increasing the risk of fire and posing a safety hazard.
FAW-Volkswagen Automotive Co., Ltd. will replace the improved auxiliary heater unit and upgrade the software for vehicles within the recall range to eliminate defects.
FAW-Volkswagen Automotive Co., Ltd. will notify customers by registered mail, etc. FAW-Volkswagen Audi franchisees will also contact the relevant users for maintenance. Users can obtain information about this recall by calling FAW-Volkswagen Co., Ltd. hotline 400-817-1666. Users can also visit the AQSIQ website inspection and supervision department (jyjgs.aqsiq.gov.cn), the AQSIQ Defective Product Management Center website () and the WeChat public account (AQSIQDPAC) to learn more. information. In addition, you can also call the Defective Product Management Center hotline or the local entry-exit inspection and quarantine agency's quality hotline: 12365 (switch No. 2), reflecting the problems in the implementation of the recall or submitting defects.
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