After a long wait of nearly five months, FAW Volkswagen Sagitar's reversal of the axis has finally come to an end. From February 2, FAW-Volkswagen began to recall more than 560,000 FAW-Volkswagen new Sagitars and more than 17,000 Volkswagen imported car beetles equipped with coupled rod rear suspensions in China. Many car owners have received the "10-year guarantee letter for the new sagitar coupling rod rear suspension." However, many car owners are in a dilemma about the controversial recall method of “patchingâ€. Some car owners refused to repair, and the dealers fell into a "tear-saw battle."
No queue maintenance phenomenon
Yesterday, FAW Volkswagen Guangzhou Junkai store after-sales service manager Huang told the Information Times reporter: "According to the manufacturer's requirements, we have launched a recall program, the relevant parts are well prepared, ready to accept the owner's appointment. Currently one day can recall the installation About 20 units, a car took about an hour, and there was no waiting in line.†The reporter found that the reason why there is no queuing phenomenon is that there are still many owners who cannot express the recall plan for the public. accept.
It is understood that the recalled FAW Volkswagen is involved in the new Sagitar and Beetle vehicles, of which 563605 is Sagitar, which was produced from May 2011 to May 2014, while the Beetle was 17485, which is 2012. Production from April 24th to July 17th, 2013.
Many car owners oppose "patching"
Previously, if the side of the new sagitar vehicle was impacted at the rear or rear, it may cause the longitudinal arm of the coupled rod rear suspension to deform and bend. The current manufacturer's recall plan is to install a metal lining on the two rear trailing arms at the rear of the vehicle.
This way of adding the lining is dubbed "patching" by the owner, and many owners think that this cannot fundamentally solve the safety problem of the vehicle. Mr. Li, the owner of Guangzhou Xinxin Sagitar, said: "The lining plate can't solve the problem of breaking. This kind of recall does not fundamentally eliminate the crisis. I have a lot of driving pressure and I don't dare to go on high speed."
In the "National New Sagitar Rights Group" on the Internet, there are 982 rights activists, and many active users have doubts about the way of "patching". "There is no difference between the supplement and the no-complement, and we must strive for other effective solutions." . However, how to fight for rights and interests, these owners have no plans, can only fall into the tug of war with the manufacturers, waiting for the relevant departments to deal with.
For the installation of metal linings, the official explanation given by FAW-Volkswagen is that if the rear suspension longitudinal arm breaks unexpectedly, the metal lining can still ensure that the vehicle travels a certain distance and will emit a continuous "alert noise".
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