Telephone car insurance has been accepted by more and more car owners, but still some car owners still feel unreliable for telephone car insurance and are reluctant to accept it. The reason why people are unwilling to choose telephone insurance is nothing more than to believe that they are unreliable and insecure. Xiao Bian responded to the three questions most concerned by these owners today. I believe that after reading it can eliminate your doubts.
First: Why does the phone insurance offer a lot? Is service reliable?
Many consumers are worried that the reason why the low price of telephone car insurance is wool is on sheep. In fact, this is a misunderstanding. Telephone insurance, in fact, only provides auto insurance consumers with a new purchasing platform. Follow-up services and claims are supported by insurance companies. On the contrary, in order to promote the development of telephone insurance, many companies have also launched a number of special services for telephone insurance.
From the perspective of products and claims, phone car insurance is essentially no different from traditional car insurance. However, the sales channel of telephone insurance is different: Telephone insurance adopts the way of direct sales from insurance companies to vehicle owners. Because the intermediate links are omitted and the cost is reduced, the price will be cheaper than traditional insurance. Therefore, the low price stems from the divestment of channel costs and will not affect services and claims.
Second: Why phone insurance customer service is not their own local area
Because phone insurance must be centralized, the outbound phone numbers used by insurance companies carry the area number of the operation center. The business model of telephone insurance is “centralized sales + local servicesâ€. By invoicing on the phone, you can enjoy the preferential price and convenient service for electric sales, and you can enjoy localized service. The owner does not need to worry about claims and after-sales service.
Third: After the phone car insurance, there is a problem. Will it be managed?
The reason why such a question is issued is that consumers do not understand the operating mode of telephone insurance. Telephone insurance provides only one sales channel. After-sales services and claims are all based on the entire insurance company's support system, so there is no case of unmanned management.
Moreover, in order to dispel consumer's doubts and combine current market conditions, many insurance companies have set up a special electric sales department. Each branch in the country has a special sales department to directly serve electric customers in the form of vertical management.
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